Legal

Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, make API requests, or contact us for support. This includes your email address, payment information, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Data Security

We take the security of your data seriously. We implement industry-standard encryption and security measures to protect your information. We are SOC2 compliant and undergo regular security audits.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We offer a zero-data retention option for API requests on enterprise plans.

5. Your API Requests

By default, your API requests are not stored or used to train any AI models. We only log metadata (model used, token count, timestamp) necessary for billing and rate limiting.

6. Third-Party Services

We share your requests with the respective AI providers (OpenAI, Anthropic, Google, xAI) to fulfill your API calls. These providers have their own privacy policies.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at oneinterface@tzlab.com.au.